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However, if for any reason you change your mind, we are happy to refund or exchange all goods returned to us within 14 days from receipt of your order provided you return the item in the original packaging, unopened and in an unused resaleable condition.</span>\n</div>\n<div style=\"margin: 0px 0px 14px; border: 0px; line-height: 15.6px; font-family: &quot;Open Sans&quot;, sans-serif; color: #535353; letter-spacing: 1px; text-decoration-color: initial;\">\n\t<span style=\"font-family: Arial;\">\n\t\t<strong>Items returned outside of this 14 day period will only be refunded or exchanged if the return has been authorised by our customer service team.</strong>\n\t</span>\n</div>\n<div style=\"margin: 0px 0px 14px; border: 0px; line-height: 15.6px; font-family: &quot;Open Sans&quot;, sans-serif; color: #535353; letter-spacing: 1px; text-decoration-color: initial;\">\n\t<span style=\"font-family: Arial;\">To make a claim pleaae email us at shoponline@designersguild.net.au quoting your order 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