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Fabric & Wallpaper samples will be sent via Royal Mail and will take between 3 and 5 working days to be delivered.
We hope you will be delighted with your order. However, if for any reason you are not completely satisfied we are happy to offer a refund on most goods returned to us within 30 days from the despatch of your order provided you return the items using our returns paperwork, they are in their original packaging, unopened and in an unused resellable condition.
We are unable to offer refunds on any of our paint ranges, our made-to-order bedroom furniture range and mattresses, or our Fabric & Wallpaper samples. This does not affect your statutory rights.
To return rugs, you must first contact us on +44 (0)207 893 7760 or via email shoponlineuk@designersguild.com.
For more information, please visit our Delivery & Returns Information page.