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Contact our stores if you would like to place a rug sample order.
The rug we ordered was different to that stated in the description.It was a lovely rug and we already have the same design in a different colour.However it was described as silver grey but was more beige than grey and unfortunately didn't match our room scheme.
https://www.feefo.com/reviews/designers-guild-uk/62b65f94e4b0896c8c6cfdab/customer-review-excellent-serviceRug colours are lovely, however the border is more green than teal. The rug is quite thin and does not sit flat. I have been hoping it will flatten, it’s been a week and it’s still bumpy. Have other rugs that are heavy and soft from DG, this one is not as good quality.
https://www.feefo.com/reviews/designers-guild-uk/606d05f4e4b03c2db5b9e0fc/customer-review-phoned-shop-for-advice-busy-and-said-would-call-back-no-phone-callLovely rug, it has helped transform our lounge.
https://www.feefo.com/reviews/designers-guild-uk/5fee8398e4b044575aea263e/customer-review-very-happy-customer-again-thank-you-dgGreat quality purchase with easy on line process
https://www.feefo.com/reviews/designers-guild-uk/5e30e89de4b04e9dfc50bc55/customer-review-arrived-within-48-hours-of-purchase-good-packaging-tooWe deliver to the UK, Channel Islands and Isle of Man.
Standard delivery (1 - 5 business days): from £6.95
Express delivery (1 - 2 business days): from £9.95
Rug delivery: from £20.00
Furniture delivery: from £20.00
Large furniture delivery: £90.00
Made to order furniture delivery (10 - 12 weeks): from £50.00
Paint: (3 - 5 business days): £6.95
Paint sample pots delivery: Free (3 - 5 business days)
Fabric & Wallpaper sample delivery: Free if you order 4 or more samples
Not going to be in?
No problem, your order can be delivered to a UPS collection point near you (excludes: rugs & furniture)
"Click & Collect" your order from one of our London flagship stores for free (excludes: rugs & furniture)
For more information and T&Cs, please visit our Delivery & Returns Information page
We hope you will be delighted with your order. However, if for any reason you are not completely satisfied we are happy to offer a refund on most goods returned to us within 30 days from the despatch of your order, provided that you return items along with the specific returns information slips for those items, they are in their original packaging and they are in an unused, resellable condition.
We are unable to offer refunds on any of our mixed to order paint range, our made-to-order bedroom furniture range, upholstery orders and mattresses, or our Fabric & Wallpaper samples. This does not affect your statutory rights.
To return rugs, you must first contact us on +44 (0)207 893 7760 or via email shoponlineuk@designersguild.com. There is a charge of £25 for this service.
For more information, please visit our Delivery & Returns Information page.